Kelsey Hopper Shop

Terms of Sale

⚠️ DRAFT — not legal advice, and not yet reviewed. The bracketed fields must be completed and the whole thing checked before anything goes on sale.

1. Who you are buying from

These products are sold by [MERCHANT OF RECORD NAME] acting as reseller and merchant of record, on behalf of Kelsey Hopper, [FULL LEGAL ADDRESS], Luxembourg. Business identification: [RCS / autorisation d’établissement number]. VAT: [VAT number, or the wording for the franchise regime — confirm with Artemon]. Contact: [email].

Because the merchant of record is the seller, your contract of sale is with them, and they are responsible for charging and remitting VAT.

2. What you are buying

Digital content supplied electronically. Nothing physical is shipped. After payment you receive a download link or account access by email.

3. Price and VAT

Prices are shown in euro. VAT is applied at the rate of your country of residence, as required for digital services in the EU, and is calculated at checkout.

4. Right of withdrawal — read this, it matters

Under EU consumer law you normally have 14 days to withdraw from a distance purchase.

For digital content delivered immediately, that right is lost — but only if, before delivery begins, you have:

  1. given your express prior consent to immediate delivery, and
  2. acknowledged that you thereby lose your right of withdrawal.

Both are presented as a required tick-box at checkout. If you do not tick it, delivery is held until the 14-day period ends.

If a product is faulty or not as described, this section does not limit your rights.

5. Licence

You may use what you buy for your own personal or teaching use. You may not resell, redistribute or share the files. Teachers may use materials with their own students.

6. Refunds

Contact [email] within [X] days. Refunds are processed by the merchant of record.

7. Law

Luxembourg law applies. Nothing here removes the mandatory consumer protections of your country of residence.